Terms of Service
Last Updated: May 15, 2026
Welcome to www.radiosservices.shop. These Terms of Service ("Terms") govern your use of our website and the services provided by Radios Services ("we," "us," or "our"), an independent third-party radio service provider located at 124 N Grove ST, Valley Stream, NY 11580.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Business Identity & Independent Status
Radios Services is an independent third-party service provider. We wish to make the following clear:
- We are NOT affiliated with, endorsed by, authorized by, or sponsored by any radio manufacturer, automobile manufacturer, satellite radio company (including but not limited to SiriusXM, Pioneer, Kenwood, Sony, JVC, Alpine, or any other brand), or any automobile dealership.
- We are an independent business providing radio installation, repair, and audio services at our own rates and terms.
- Any trademarks, brand names, or product names mentioned on our website are the property of their respective owners and are used solely for identification and descriptive purposes.
- Our service fees are set independently and may differ from manufacturer service centers or authorized dealers.
2. Services Provided
Radios Services offers the following independent services:
- Car radio and head unit installation
- Satellite radio receiver installation and setup
- Radio troubleshooting, diagnostics, and repair
- Antenna repair and replacement
- Audio system upgrades (speakers, amplifiers, subwoofers)
- Bluetooth, Apple CarPlay, and Android Auto integration
- Related mobile electronics services
All services are performed by our trained technicians at our facility or, where applicable, at a mutually agreed location.
3. Pricing & Fee Transparency
We are committed to transparent and fair pricing:
- Free Estimates: We provide free, no-obligation estimates before starting any work.
- No Hidden Fees: All costs, including labor and parts, are disclosed upfront before work begins.
- Independent Pricing: Our service fees are set independently and may be higher or lower than manufacturer service centers, authorized dealers, or other service providers.
- Additional Costs: If additional issues are discovered during service that were not part of the original estimate, we will notify you and obtain your approval before proceeding.
- Payment: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, major credit cards, and debit cards.
4. Appointments & Scheduling
- Appointments can be scheduled by calling +1 (848) 294-5438 or through our website contact form.
- Walk-ins are welcome but appointments are recommended to ensure availability.
- We reserve the right to reschedule appointments due to unforeseen circumstances, with reasonable notice.
5. Warranty Policy
- Workmanship Warranty: All installations and repairs include a 1-year warranty on workmanship from the date of service completion.
- Parts Warranty: Parts purchased through Radios Services carry the manufacturer's warranty. We will assist with warranty claims on parts we supply.
- Exclusions: Warranty does not cover damage caused by accidents, misuse, unauthorized modifications, water damage, power surges, or normal wear and tear.
- Claims: To file a warranty claim, contact us at +1 (848) 294-5438 with your service receipt.
6. Limitation of Liability
- Radios Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website.
- Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
- We are not responsible for pre-existing vehicle conditions, manufacturer defects in parts not supplied by us, or issues arising from prior third-party work on the vehicle.
7. Customer Responsibilities
- Provide accurate information about your vehicle and the issues you are experiencing.
- Remove personal belongings from your vehicle before service.
- Inform us of any aftermarket modifications or prior service work on the radio/audio system.
- Pick up your vehicle within 48 hours of service completion notification. Storage fees may apply after 5 business days.
8. Intellectual Property
All content on www.radiosservices.shop, including text, graphics, logos, images, and software, is the property of Radios Services or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use our content without prior written permission.
9. Website Use
- You agree to use our website only for lawful purposes.
- You may not use our website to transmit harmful code, spam, or unauthorized advertising.
- We reserve the right to modify or discontinue our website at any time without notice.
- Information on our website is provided for general informational purposes and may not reflect real-time availability or pricing.
10. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Nassau County, New York.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
12. Indemnification
You agree to indemnify and hold harmless Radios Services, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms.
13. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes constitutes acceptance of the updated Terms.
14. Cancellation & Refund Policy
For detailed information about cancellations and refunds, please review our dedicated Refund & Cancellation Policy.
- Before Service Begins: You may cancel a scheduled appointment at no charge with at least 24 hours' notice.
- After Service Begins: Once work has commenced, cancellation may be subject to charges for labor performed and parts ordered.
- Refunds: Refunds for unsatisfactory work will be handled on a case-by-case basis. We strive to resolve all concerns to your satisfaction.
15. Contact Information
For questions about these Terms of Service, please contact us: